• Netflix and most other protected content may not work on WD players sold outsde of North America.
    This is a hardware limitation of the player and there is nothing we can do about it.
  • New models of WD TV Live players (3rd generation) won’t show US apps if sold outside of North America
  • Go to Settings > Network settings > Network setup and select Manual
  • Scroll down to DNS at the bottom and press Enter
  • Enter the DNS server addresses shown in the table below
  • Press Submit > Finish > OK
  • Turn the device off, using the power button on the remote
  • Wait ten seconds
  • Turn it back on
  • Make sure your IP address is activated. Go to the Self Service page on your computer to confirm