- Go to My Xbox, and then select System Settings
- Select Network Settings
- Select Wired Network or Wireless Network, depending on how your XBOX is connected to the internet
- Select Configure Network
- On the Basic Settings tab, select DNS Settings
- Select Manual
- Select Primary DNS Server
- Enter the primary DNS server as in the table shown below, then select Done
- Select Secondary DNS Server
- Enter secondary DNS server as in the table below and then select Done
- Select Done again
- Press the B button on your controller, and then select Test Xbox LIVE Connection
- Make sure your IP address is activated. Go to the Self Service page on your computer to confirm